Return Time
- We offer no-excuse returns within 30 days from the date of receipt of the item. Merchandise must be in original condition, unused, undamaged, and retain original packaging and tags. If you receive an item that is damaged, defective or not as described, please contact us immediately.
Return Cost
- Defective Products: If the product is defective, we will cover the return shipping costs.
- Non-Defective Products: Customers are responsible for return shipping costs.
Return Method
- If you are not satisfied with the product or if there is a quality issue within 30 days of receiving your package, please contact us via our after-sales WhatsApp or email.
- Whatsapp: +1 (818)-484-6579
- Email: cyan@wiseld.com
- Then we will provide you with the return address. If the return is due to a product quality issue, please provide us with the shipping receipt. We will cover the return shipping costs. We are committed to providing reasonable and friendly service.